NHTSA Complaint #11098033 — 2008 TOYOTA RAV4 STEERING

Complaint Details

ODI Number	11098033
Vehicle	2008 TOYOTA RAV4
Component	STEERING
Date of Incident	May 25, 2018
Date Filed	May 25, 2018
Mileage	118,527 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I AM HAVING A STEERLING NOISE ISSUE WHEN BACKING UP OR MOVING FORWARD THERE'S A LOUD CLUNK FROM THE STEERING COLUMN AREA THAT I CAN FEEL IN THE WHEEL. I FEEL IT IN THE WHEEL WHEN DRIVING DOWN THE FREEWAY OR UNEVEN SURFACES AS WELL AS WHEN THE VEHICLE IS STOPPED AND IDLING WHILE TURNING THE WHEEL TO THE LOCKS. THIS VEHICLE WAS INSPECTED MY AN ASE CERTIFIED MASTER MECHANIC WHO FOUND NO ISSUES WITH THE RACK AND PINION SYSTEM BUT DIAGNOSED THE ISSUE AS AN INTERMEDIATE STEERING SHAFT FAILURE.

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