NHTSA Complaint #11097999 — 2018 SUBARU WRX

TL* THE CONTACT OWNS A 2018 SUBARU WRX. WHILE DRIVING AND AFTER SHIFTING THE GEAR, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE VEHICLE JUMPED A CURB AND CRASHED INTO SOME BUSHES. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO SUBARU OF SANTA FE (7511B CERRILLOS RD, SANTA FE, NM 87507), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS NOT AVAILABLE.