NHTSA Complaint #11097856 — 2011 FORD EDGE

OUR 2011 FORD EDGE,WHICH WE BOUGHT NEW FROM A LOCAL DEALERSHIP,NOW HAS AN ODOMETER READING OF JUST OVER17,000 MILES.AFTER EXPERIENCING THE INTERIOR LIGHTS COMING ON AND REMAINING ON WITHOUT THE SWITCH BEING USED OR THE DOORS OPENE,WE NOTICED THAT THE'DRIVERS DOOR AJAR' WARNING CAME ON AND THE DOOR WAS ACTUALLY CLOSED TIGHTLY.THE INTERIOR DOOR LOCKS WOULD ENGAGE AND RELEASE REPEATEDLY WHILE DRIVING.THIS WAS THE GREATEST CAUSE OF ALARM FOR US BECAUSE OUR SMALL GREAT GRANDCHILDREN OFTEN RIDE WITH US. OUR BATTERY WENT BAD AND FROM WHAT I CAN DETERMINE,THIS MAY BE THE REASON.MY WIFE IS THE PRINCIPAL OPERATOR AND NO LONGER FEELS SAFE IN THIS VEHICLE WITH THIS PROBLEM EXISTING.I HAVE CONTACTED FOMOCO CUSTOMER SERVICE AND THERE IS NO RECOURSE OTHER THAN PAY THE DEALERSHIP TO REPAIR/REPLACE THE ACTUATOR.I FEEL THAT AS MANY PROBLEMS AS HAVE OCCURRED WITH THESE PARTS,A RECALL SHOULD ALREADY HAVE BEEN DONE BY FORD...THIS PROBLEM HAS OCCURRED IN TRAFFIC AND ALSO WHILE PARKED IN OUR DRIVE.THANKS FOR ALLOWING ME THIS OPPORTUNITY.