NHTSA Complaint #11097796 — 2011 CHEVROLET IMPALA SUSPENSION

Complaint Details

ODI Number	11097796
Vehicle	2011 CHEVROLET IMPALA
Component	SUSPENSION
Date of Incident	May 22, 2018
Date Filed	May 24, 2018
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT CALLED ABOUT A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A FAILURE THAT SEEMED LIKE A FLAT TIRE. THE TECHNICIAN DIAGNOSED THAT THE REAR SUSPENSION ADJUSTABLE LATERAL LINK CAME APART WITHOUT WARNING. THE TECHNICIAN REPLACED THE PART WITH AN AFTERMARKET PART, BUT THE FAILURE RECURRED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000.

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