NHTSA Complaint #11097754 — 2011 BMW 328

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11097754
Vehicle	2011 BMW 328
Component	ELECTRICAL SYSTEM
Date of Incident	July 26, 2017
Date Filed	May 24, 2018
Mileage	73,450 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2011 BMW 328. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN EXPLOSION COMING FROM THE AIR CONDITIONER/HEATING SYSTEM. THE CONTACT NOTICED FUMES COMING FROM THE VENTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. UPON RESTARTING THE VEHICLE, THE AIR CONDITIONER FAILED TO OPERATE. THE CONTACT MENTIONED THAT DURING THE WINTER SEASON, CONDENSATION APPEARED ON THE WINDOWS WHEN THE HEATING SYSTEM WAS ACTIVATED. THE VEHICLE WAS TAKEN TO PARK AVE BMW (530 HUYLER ST, SOUTH HACKENSACK, NJ 07606, (201) 843-4999) WHERE IT WAS DIAGNOSED THAT THE BLOWER MOTOR WIRING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V676000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 73,450. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

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