NHTSA Complaint #11097751 — 2014 TOYOTA VENZA

THE DUST IS A DIRECT RESULT OF THE AIR CONDITIONING'S EVAPORATOR FLAKING OFF SMALL PIECES. CARSPEC'S HEARD MULTIPLE EXPLANATIONS AS TO WHY THE EVAPORATOR DOES THIS: THE PROTECTIVE COATING ON THE EVAPORATOR FLAKES OFF, THE EVAPORATOR'S ALUMINUM CORRODES, ETC. THE BLOWER TAKES THESE BITS OF DEBRIS AND PUSHES THEM THROUGH THE VENTS INTO THE CABIN. THE SOLUTION TO FIXING THE PROBLEM IS, UNFORTUNATELY, TO REMOVE THE ENTIRE DASH, CRASH BAR, MOST OF THE FRONT HARNESS, AIR/HEATER BOX AND REPLACE THE EVAPORATOR CORE WITH AN UPDATED PART ' AN EXPENSIVE PROPOSITION ' WHILE CLEANING ALL OF THE VENTS THAT MAY HOUSE RESIDUAL DUST. ALUMINUM DUST CANNOT BE GOOD FOR LUNGS OF OCCUPANTS OF VEHICLE AND SHOULD BE FIXED AT NO COST TO VEHICLE OWNER.