NHTSA Complaint #11097711 — 2013 FORD ESCAPE

RECENTLY IT DIED WHILE DRIVING ON A BUSY HIGHWAY. I WAS EXTREMELY LUCKY THAT I COULD GET OFF THE ROAD, AND THAT THERE WAS NOT A MAJOR ACCIDENT. MY CAR TURNS OVER, BUT WILL NOT RESTART. AFTER MY MECHANIC HAD IT FOR A DAY, HE CONTACTED ME STATING IT HAS AN ELECTRICAL PROBLEM AND THAT HE WAS CALLING THE FORD DEALERSHIP, DUE TO IT BEING FAULTY AND THAT THEY SHOULD FIX IT. I THEN WAS CALLED BACK AND HE CONFIRMED WITH AUBURN FORD, IN AUBURN, CAN, THAT THERE WAS A RECALL THAT COULD FIX THE PROBLEM AND THAT THE DEALER HAD TO DO THE REPAIRS, WHY I CALLED FORD, I WAS TOLD THERE WAS ONLY 1-RECALL FOR THE DOORS. AFTER I TOLD HIM THE MECHANIC WAS TOLD THERE WERE 2, HE CHANGED HIS STORY. HE THEN SAID THERE WERE 2-RECALLS, BUT NEITHER WOULD FIX MY CAR. HE THEN STARTED I WOULD NEED TO PAY $ TO HAVE THEM DIAGNOSE IT.