NHTSA Complaint #11097616 — 2005 CHRYSLER PACIFICA

MY SISTER TOOK MY VEHICLE IN FOR SERVICE TO ADD FREON TO HAVE IT READY FOR THIS SUMMER.OUR MECHANIC DROVE THE CAR IN TOWN AND BACK TO HIS SHOP AND NOTICE A RATTLING NOISE COMING FROM MY ENGINE. HE INSPECTED IT AND NOTICE THE MOTOR MOUNTS ARE VERY WORN OUT AND THE ENGINE CRADLE COVER WAS VERY LOOSE WHICH WOULD BE A SAFETY HAZARD IF I CONTINUE TO DRIVE MY VEHICLE IN THAT CONDITION. ONCE HE WENT IN TO REPLACE THE MOUNT HE NOTICE THEY WERE IN VERY POOR QUALITY AND HAD NO SUPPORTED PADDING. AS IF THE PADDING WAS VERY POOR QUALITY AS TO WHY THEY WERE WORN OUT. I AM LUCKY OUR MECHANIC NOTICE THIS IF NOT IT WOULD OF JEOPARDIZE MY ROAD SAFETY IF I WOULD OF CONTINUE DRIVING IT. I DID SOME RESEARCH ON LINE AND NOTICE OTHER PEOPLE HAVE HAD THE SAME PROBLEM AND I TRULY BELIEVE THIS NEEDS TO BE OPEN AGAIN AND BE INVESTIGATED. I FIND CHRYSLER POOR JUDGEMENT OF NOT NOTIFYING THERE CUSTOMERS OF THEIR 2004-2005 PACIFICA OWNERS OF THIS ISSUE BESIDES THERE CORROSION ENGINE CRADLE COVERS RECALL ONLY FOR THE 2004 PACIFICA AND DISMISS THE 2005 PACIFICA YET AT THE TIME THEY WERE AWARE OF THE MOTOR MOUNTS POOR QUALITY AND DISMISSING THE ISSUE. WHEN YET IN FACT IS STILL A SAFETY ISSUE FOR THE 2005 PACIFICA OF HAVING POOR QUALITY MOTOR MOUNTS IN THERE VEHICLES AND KNOWING THEY HAD USED POOR QUALITY PRODUCTS AT THAT TIME. I DO BELIEVE THIS WOULD OF CAUSE MY OWN SAFETY IF MY MECHANIC DID NOT NOTICE THIS IN MY OWN VEHICLE. I WANT TO MAKE SURE NO ONE ELSE IS PUT IN THIS SITUATION FOR NOT KNOWING OF THIS ISSUE.I THINK A RECALL NEEDS TO BE IN PLACE ON THE MOTOR MOUNTS FOR THE 2005 CHRYSLER PACIFICA'S. IT WILL PREVENT ANY FUTURE OWNERS ROAD SAFETY IF THERE WERE ONE IN PLACE. I AM DISAPPOINTED THAT CHRYSLER DID NOT NOTIFY THIS TO ITS 2005 PACIFICA OWNERS OF THIS ROAD SAFETY ISSUE. I FOUND A SIMILIAR COMPLAIN LISTED AS:NHTSA ID NUMBER: 10044109