NHTSA Complaint #11097583 — 2008 JEEP LIBERTY

TL* THE CONTACT OWNS A 2008 JEEP LIBERTY. WHILE DRIVING UNKNOWN SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED AND THERE WAS AN ABNORMAL SOUND EMERGING FROM THE VEHICLE. THE CONTACT INSPECTED UNDERNEATH THE VEHICLE AND NOTICED THAT THE HEAT SHIELD BECAME DETACHED AND WAS ON THE DRIVETRAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PORT JEFF CHRYSLER JEEP DODGE RAM, 5130 NESCONSET HWY, PORT JEFFERSON STATION, NY 11776) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 188,112.