NHTSA Complaint #11097212 — 2016 SUBARU OUTBACK ELECTRICAL SYSTEM

Complaint Details

ODI Number	11097212
Vehicle	2016 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	May 21, 2018
Date Filed	May 22, 2018
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

DEAD BATTERY. THREE TIMES MY CAR HAS FAILED TO START AND THE BATTERY WHEN TESTED WITH A LOAD TESTER SAYS,"BAD BATTERY". AFTER BOOSTING AND RUNNING FOR A FEW MINUTES IT TESTS "OK" AND THE ALTERNATOR AND STARTER TEST OK. UPON THE 3RD TIME IT MALFUNCTION I HAD IT TAKEN TO THE //DEALER ON A ROLL DECK. THE DEALER CAN NOT FIND THE PROBLEM AND JUST CHARGES THE BATTERY AND SAYS IT IS OK. "IT IS NOT OK WHEN IT HAPPENS @ 25,00 KM. AND 32,000 KM AND 40,000 KM. THE BATTERY HAS LESS CRANKING AMPS THEN MY RIDING LAWNMOWER, BUT THE DEALER SAYS THAT IS WHAT SUBARU RECOMMENDS . WHAT CAN I DO TO GET THEM TO TREAT THE CAUSE, NOT THE SYMPTOMS? EACH TIME IT HAPPENED I WAS LUCKY TO BE CLOSE TO HELP.

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