NHTSA Complaint #11096849 — 2015 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11096849 |
| Vehicle | 2015 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 35,996 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
THIS WAS THE 3RD TIME IT HAD HAPPENED. ON 5/11/2018 THE STEERING WHEEL LOCKED UP IN THE PARKING LOT AND NOT ON THE HIGHWAY LIKE BEFORE. WE HAD TO HAVE THE VEHICLE TOWED TO THE DEALER. THE DEALERSHIP VERIFIED THAT IT WAS LOCKED UP AND THE CODES WERE STILL DISPLAYING ON THE DASH. AFTER INVESTIGATING THE CODES THE DEALER STATED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. WELL WHEN THE STEERING COLUMN WAS REPLACED WE WENT TO PICK IT UP. IT WAS REPORTED BY THE DEALER THAT A SENSOR HAD SHORTED OUT ON THE COLUMN CAUSING THE ISSUE. SO MY WIFE AND I DID NOT!!! FEEL SAFE DRIVING THIS VEHICLE AFTER THIS KNOWING THAT IT COULD HAPPEN AGAIN. NOT A GOOD FEELING.
Related Complaints for the 2015 FORD EXPLORER
Other STEERING Complaints
#11706769
on 8/1/25 service steering assist light came on, vehicle was driven to the auto repair shop with no hard codes to dia...
#11704766
I am filing an official safety complaint regarding my 2015 Ford Explorer Sport 3.5L due to a dangerous and sudden pow...
#11699136
The contact owns a 2015 Ford Explorer. The contact stated that on four occasions when the vehicle was started, the me...
#11688702
I was going to the pharmacist. When I started my vehicle there was an alert for ""steering assist fault service requi...
#11688361
Steering wheel when turned to right or left makes a loud screeching sound. It was brought to dealership and diagnosed...
Recent Complaints for the 2015 FORD EXPLORER
#11719301
ENGINE AND ENGINE COOLING
The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes...
#11719301
STRUCTURE
The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle, the odor of exhaust fumes...
#11718772
BACK OVER PREVENTION
The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718772
STRUCTURE
The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Struc...
#11718474
BACK OVER PREVENTION
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Ov...