NHTSA Complaint #11096792 — 2011 MERCEDES-BENZ E350 SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Complaint Details

ODI Number	11096792
Vehicle	2011 MERCEDES-BENZ E350
Component	SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
Date of Incident	May 18, 2018
Date Filed	May 18, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THE AIRBAG IN THE HEADREST, JUST NOTICE IT WAS LOSE, NO ACCIDENT OR ANYTHING TOOK CAR TO DEALER THE CAR IS UNDER FACTOR WARRANTY AND WAS TOLD I HAD TO PAY FOR IT. ALSO THERE WAS WATER COMING INSIDE OF MY CAR, TOOK IT TO THE DEALER. THEY SAID THE SUN ROOF WAS CLOGGED AGAIN MY CAR IS UNDER FACTORY WARRANTY, THEY STATED IT IS POSSIBLY A RECALL, THE PART WAS 32.00 AND THE LABOR WAS 458.00. I PARK IN A GARAGE, CAR ONLY HAVE 57,000 MILES AND I HAVE TO PAY FOR IT.

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