NHTSA Complaint #11096676 — 2008 MITSUBISHI ECLIPSE

TL* THE CONTACT OWNS A 2008 MITSUBISHI ECLIPSE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC) IN JULY OF 2015. THE VEHICLE WAS TAKEN TO GOLDSTEIN MITSUBISHI (613 NEW LOUDON RD, LATHAM, NY 12110, (518) 690-2500) IN APRIL OF 2016 TO BE REPAIRED. THE CONTACT STATED THAT A TEMPORARY REMEDY WAS PERFORMED BECAUSE THE PARTS WERE NOT AVAILABLE TO PERMANENTLY REPAIR THE CORROSION OF THE ABS HYDRAULIC UNIT. HOWEVER, THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED IN 2016. WHILE DRIVING 40 MPH OVER A BUMP OR POTHOLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE WOULD BECOME VERY DIFFICULT TO STOP. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING SINCE THE BRAKES WERE REPLACED TWO MONTHS AGO. THE CONTACT CALLED GOLDSTEIN MITSUBISHI AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND THAT THE REPAIRS WERE THE RESPONSIBILITY OF THE VEHICLE OWNER. THE MANUFACTURER WAS NOT MADE AWARE OF THE BRAKE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. THE VIN WAS NOT AVAILABLE.