NHTSA Complaint #11096646 — 2016 CHEVROLET TRAVERSE

THE VEHICLE IS LESS THEN 2 YEARS OLD WITH 31748 MILES. ALL 4 GOODYEAR FORTERA HL TIRES WERE SHOWING VISIBLE CRACKING AND DRY ROTTING IN BETWEEN THE TREATS & ON SIDEWALLS.THERE WAS A RECALL ON THESE TIRES IN 2015 BUT WE WERE TOLD OUR TIRES DON'T QUALIFY FOR REPLACEMENT. WE HAD THE TIRES REPLACED WITH AN OUT OF POCKET EXPENSE OF $411. GM REFUSED TO HELP US IN ANYWAY ALTHOUGH THIS IS CONSIDERED A SAFETY ISSUE BECAUSE THE SIDEWALL COULD BLOW OUT. I AM AWARE OF OTHERS THAT HAVE HAD THE SAME ISSUE AND WE'RE ALSO REFUSED HELP BY GM.