NHTSA Complaint #11096644 — 2017 TESLA MODEL S

SERVICE BRAKES issue reported to NHTSA

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Crash 2 Injuries

Complaint Details

ODI Number 11096644
Vehicle 2017 TESLA MODEL S
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 100 miles
Crash Yes
Fire No
Injuries 2
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.

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