NHTSA Complaint #11096644 — 2017 TESLA MODEL S
SERVICE BRAKES issue reported to NHTSA
Crash 2 Injuries
Complaint Details
| ODI Number | 11096644 |
| Vehicle | 2017 TESLA MODEL S |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | 100 miles |
| Crash | Yes |
| Fire | No |
| Injuries | 2 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE CAR FAILED TO COME OUT OF THE ENHANCED AUTOPILOT MODE, EVEN AFTER PRESSING THE BRAKE PEDALS, AND WENT STRAIGHT THROUGH A RED LIGHT, CAUSING A COLLISION RESULTING IN TOTAL LOSS OF BOTH VEHICLES. I BELIEVE THE 'SELF DRIVING MODE', OR THE ENHANCED AUTOPILOT MODE WAS DEFECTIVE. WE WOULD LIKE TO GET THE VEHICLE DATA PERTAINING TO EVENTS JUST BEFORE THE CRASH, BUT TESLA WOULD NOT GIVE IT WITHOUT A COURT ORDER. EVEN BEFORE THIS INCIDENT I HAD NOTICED THAT ENHANCED AUTOPILOT MODE MADE DANGEROUS MOVES ON HIGHWAY. AT ONE INSTANCE, I WAS DRIVING IN THE RIGHTMOST LANE (IN THE ENHANCED AUTOPILOT MODE), AND A DRIVER TRYING TO MERGE IN THE HIGHWAY WAS NOT WILLING TO SLOW DOWN, BUT NEITHER DID THE TESLA, AND I HAD TO BRAKE TO AVOID THE COLLISION. THE AUTOPILOT DID NOT DETECT THE OTHER CAR THAT WAS RAPIDLY CLOSING IN TO THE TESLA.
Related Complaints for the 2017 TESLA MODEL S
Other SERVICE BRAKES Complaints
#11605194
Full Self driving did not show signs of slowing down at Everett traffic slow down from about 60 miles to a standstill...
#11575851
While in autosteer, I pressed on the brakes which normally deactivates the autosteer while coming to a stop. In this ...
#11536165
The contact owns a 2017 Tesla Model S. The contact stated while approaching a stop light, while the contact was depre...
#11532562
During a road trip (May 2023) with cruise control activated, I had at least 5 phantom braking events. The most serio...
#11517098
I was driving at low speed when I suddenly felt a very loud pop and snap. I thought I had a flat tire. The car pulle...
Recent Complaints for the 2017 TESLA MODEL S
#11718165
UNKNOWN OR OTHER
I am reporting a serious safety defect regarding the front control arms on my 2017 Tesla Model S (VIN: [XXX] ). The f...
#11714816
SUSPENSION
I pulled into a parking lot, and noticed that my passenger side rear wheel was leaning into the car. Luckily I was n...
#11710572
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
LANE DEPARTURE: WARNING
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...
#11710572
UNKNOWN OR OTHER
CRITICAL SAFETY FAILURE: Loss of Driver Override and Extreme HMI/Signaling Latency. 1. Loss of Override & Unintended ...