NHTSA Complaint #11096585 — 2016 TOYOTA HIGHLANDER EXTERIOR LIGHTING

Complaint Details

ODI Number	11096585
Vehicle	2016 TOYOTA HIGHLANDER
Component	EXTERIOR LIGHTING
Date of Incident	May 4, 2018
Date Filed	May 17, 2018
Mileage	39,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHEN DRIVING AT NIGHT ON DARK, HILLY ROADS, THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD PROPERLY. IT IS AS IF THE LIGHTS ARE MASKED HORIZONTALLY WITH THE TOP HALF DARK. IT IS EXTREMELY SCARY TO BE DRIVING ON DARK COUNTRY ROADS THAT ARE HILLY. WHEN YOU ARE TRAVELING DOWN HILL, YOU CANNOT SEE ANY DISTANCE IN FRONT OF THE CAR. GOING UPHILL IS ALMOST AS BAD. IT IS ALMOST ENOUGH TO GET RID OF THIS CAR. SUPPOSEDLY THIS IS TO KEEP FROM BLINDING ONCOMING CARS. I DON'T BUY IT! THIS HAS HAPPENED MULTIPLE TIMES WHEN WE HAVE BEEN TRAVELING TO STATE AND NATIONAL PARKS AND SMALLER TOWNS IN SOUTHERN MISSOURI, TENNESSEE AND NORTH CAROLINA. THE LAST OCCURRENCE WAS MAY 4TH 2018 LEAVING BRYSON CITY NORTH CAROLINA AT 9:30PM.

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