NHTSA Complaint #11096554 — 2014 RAM PROMASTER

I WAS PARKED IN A LOT WITH THE ENGINE RUNNING AND THE CHECK ENGINE LIGHT CAME ON (SOLID, NOT FLASHING SO I ASSUMED IT WAS OK TO DRIVE). AFTER I STARTED MOVING A BIT, THE TEMPERATURE GAUGE RED-LINED. I PARKED AND LET IT COOL OFF. WHEN I STARTED DRIVING AGAIN, THE CEL WAS ON BUT THE TEMP WAS NORMAL AND STAYED NORMAL UNTIL I REVERSED INTO MY DRIVEWAY...AT WHICH POINT THE GAUGE REDLINED AGAIN AND THE PRESSURE RELEASE ON THE COOLANT TANK TRIPPED AND COOLANT STARTED SHOOTING EVERYWHERE. I TOOK IT INTO THE DEALER AND THEY CONFIRMED THAT IT WAS A FAN CONTROL MODULE THAT NEEDS REPLACEMENT. OF COURSE THE MODULE IS ON INDEFINITE BACKORDER FROM THEIR WAREHOUSE. THEY SAID THEY CAN GET ONE FROM O'REILLY BUT I WOULD HAVE TO PAY THE DIFFERENCE MYSELF WHICH WAS ABOUT $200. AFTER READING REPORTS ONLINE, IT APPEARS THAT THIS IS A COMMON FAILURE ON RAM PROMASTERS WITH NO RESOLUTION OR RECALL. REPORTS INDICATE THAT THERE ARE THOUSANDS OF VEHICLES WAITING ON THIS PART.