NHTSA Complaint #11096489 — 2016 MERCEDES-BENZ GLC300

TL* THE CONTACT OWNED A 2016 MERCEDES-BENZ GLC300. WHILE DRIVING WEST BOUND ON A FOUR LANE ROAD AT 35 MPH, A PICK UP TRUCK ON THE NORTH SIDE TURNED. ANOTHER TRUCK WAS BLOCKING THE DRIVER'S VISIBILITY WHEN THE PICK UP TRUCK TURNED ACROSS THE FOUR LANE HIGHWAY. AS A RESULT, THE CONTACT'S VEHICLE T-BONED THE PICK UP TRUCK. NONE OF THE AIR BAGS DEPLOYED. THE COMMAND SYSTEM THAT NOTIFIES WHEN A CRASH OCCURRED FAILED TO FUNCTION. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR BRUISING, A SORE NECK AND SHOULDERS, AND BACK AND LEG PAINS FROM APPLYING FORCE TO THE BRAKE PEDAL. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE VEHICLE HAD NOT BEEN DIAGNOSED YET BY THE INSURANCE COMPANY AND THE DEALER (MERCEDES-BENZ OF SIOUX FALLS, 4410 W 12TH ST SUITE 2, SIOUX FALLS, SD 57107, (605) 336-5060). THE MANUFACTURER WAS NOTIFIED ON THE DAY OF THE CRASH AND INDICATED THAT THEY WOULD FOLLOW UP TO INVESTIGATE THE AIR BAG FAILURE. THE VIN WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.