NHTSA Complaint #11096428 — 2013 DODGE DURANGO SEATS

Complaint Details

ODI Number	11096428
Vehicle	2013 DODGE DURANGO
Component	SEATS
Date of Incident	May 14, 2018
Date Filed	May 16, 2018
Mileage	69,500 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING ON THE HIGHWAY I FELT MY HEAD JERK FORWARD AND HEARD A POP FROM MY HEADREST. AT THE TIME I WAS DRIVING STRAIGHT GOING ABOUT 68 MPH. WHEN I FELT THE IMPACT BEHIND MY HEAD MY INSTINCT WAS TO HIT MY BRAKE THINKING SOMEONE HAD HIT ME FROM BEHIND, BUT ONCE I LOOKED AROUND THERE WAS NO ONE CLOSE BEHIND OR TO THE SIDES OF ME. I PULLED OFF THE HIGHWAY AND LOOKED AT THE HEADREST AND NOTICED IT HAD POPPED OPEN. THIS ONLY OCCURRED ON THE DRIVER SEAT HEADREST. AGAIN, I WAS NOT INVOLVED IN ANY COLLISION AT OR AROUND THE TIME OF THE INCIDENT. I HAVE BEEN IN COLLISIONS YEARS PRIOR TO THIS, BUT NONE FROM BEHIND.

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