NHTSA Complaint #11096395 — 2013 FORD ESCAPE

PURCHASED NEW IN 2013 - 43,000 MILES CURRENTLY. FOUR EPISODES OF A JERKING MOTION BETWEEN SPEEDS OF 0 TO 45 IN 5 YEARS. I PURCHASED 5 YR AND 100,000 MILE WARRENTY. THE TIME RAN OUT 2 MONTHS AGO. THIS TRANSMISSION HAS A S FEATURE AND AS IT WOULD STOP THE JERKING WHEN IT WAS CUT OFF AND RESTARTED IT SEEMED TO BE A COMPUTER PROBLEM. IT HAPPENED ABOUT ONCE A YEAR AND ALWAYS "RESET" WHEN TURNED OFF. I WONDERED IF THERE WAS A SILENT RECALL OR OTHER PEOPLE WHO HAVE HAD THIS EXPERIENCE. I HAVE ALWAYS BEEN DRIVING WHEN THIS OCCURS AND IT IS RANDOM....LEAVING A STOP, OPEN ROAD STOP AND GO. I ACTUALLY CALLED FORD THE FIRST TIME IT HAPPENED AND THEY WERE SENDING A TOW TRUCK. THE VEHICLE HAD BEEN PARKED OVERNIGHT AND I THOUGHT TO TURN IT AROUND IN THE DRIVEWAY SO IT WOULD GO ON THE TRUCK FORWARD. DROVE DOWN STREET TO TURN AROUND AND NOTHING....CANCELLED THE TOW. NOTHING LIKE IT FOR ANOTHER YEAR??? I FEEL THIS MAY BE A PROBLEM WITH THE "S" (SPORT SHIFT) FEATURE. I HAVE NEVER USED THIS FEATURE AT ALL...AT AGE 75, I AM OVER THAT. MY VEHICLE HAS BEEN SERVICE TWICE A YEAR SINCE PURCHASE. THE MANUAL SAYS CHANGE TRANSMISSION FLUID AT 150,000 MILES. THE SUDDEN AND VIOLENT JERKING WHILE IN TRAFFIC IS TERRIFYING TO SAY THE LEAST AND ALTHOUGH THERE HAS NOT BEEN AN ACCIDENT, I AM CERTAINLY NERVOUS ABOUT THE FUNCTION OF THE VEHICLE.