NHTSA Complaint #11094166 — 2018 GMC TERRAIN ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11094166
Vehicle	2018 GMC TERRAIN
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	May 11, 2018
Date Filed	May 16, 2018
Mileage	2,040 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

VEHICLE WAS IN SERVICE FOR 9 DAYS FOR- (AS IDENTIFIED ON THE INFORMATION SYSTEM) TRANSMISSION, STABILITRAK, PARKING ASSIST AND A MESSAGE "THE VEHICLE WAS UNSAFE TO DRIVE". ON FRIDAY, MAY 12, 2018 I PICKED UP VEHICLE FROM JIM CAUSLEY AFTER REPAIR AND REPLACEMENT AS INDICATED ON THE SERVICE REPORT. I DROVE NO MORE THAT 15 MILES AND THE VEHICLE JERKED, STALLED, MADE LOUD NOISES AND SMELLED OF SOMETHING BURNING. THE VEHICLE WENT FROM 35MPH TO 5MPH. THE VEHICLE WOULD NOT ACCELERATE BEYOND 10-15MPH. I HAD TO HAVE THE VEHICLE TOWED TO MY RESIDENCE. ON TUESDAY, MAY 15, 2018 I HAD IT TOWED TO JIM CAUSLEY. THIS IS A CONTINUATION OF THE FIRST COMPLAINT #11091743.

Related Complaints for the 2018 GMC TERRAIN

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#11195867 — April 12, 2019 — WHILE THE VEHICLE IS IN DRIVE IT LOSES PROPULSION WITHOUT NOTICE. THE VEHICLE STAYS IN DRIVE. THE VEHICLES RPM INCREA...

#11180861 — February 18, 2019 — CONTINUE TO EXPERIENCE RADIO RESETTING (COMPLETELY SHUTTING DOWN AND RESETTING GIVING YOU THE GMC LOGO) AS YOU DRIVE ...

#11153652 — November 25, 2018 — DRIVING ON A DOWNSLOPE HEADING NORTH ON 65 GOING INTO TENNESSEE FROM ALABAMA I EXPERIENCED A LOSS OF POWER SYSTEM LIG...

#11093442 — May 12, 2018 — ADDITION TO REPORT 11091743. THE VEHICLE WAS SERVICED FOR WARNING OF TRANSMISSION, STABILITRAK, PARKING ASSIST AND N...

#11091743 — May 4, 2018 — STOPPED AT A LIGHT TO MAKE A LEFT TURN. THE VEHICLE JERKED, THEN SHIFTED FROM DRIVE TO PARK. THE INFO SYSTEM GAVE ME...

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