NHTSA Complaint #11093655 — 2011 FORD TAURUS
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11093655 |
| Vehicle | 2011 FORD TAURUS |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 129,066 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
WHILE DRIVING THE CAR WE LOST HEAT AND THE CAR OVERHEATED. WE STOPPED THE CAR TO ENSURE IT WOULD NOT BE DAMAGED AND LET IT COOL OFF. WE WERE CLOSE ENOUGH TO HOME TO BRING THE CAR THERE. WE BROUGHT THE CAR TO LOCAL MECHANIC WHO SHOWED ME THERE WAS COOLANT IN THE OIL. I ASKED HOW COULD THIS HAPPEN? IS THERE ARE CRACK IN THE BLOCK OR THE HEADS? HE INFORMED ME THAT THIS MODEL OF ENGINE HAS WATER PUMP FAILURES THAT LEAK COOLANT INTO THE OIL. BECAUSE OF THE DAMAGE THAT THIS CAUSES IT WOULD REQUIRE A NEW MOTOR. I HAVE ASKED THAT THE MECHANIC TAKE PICTURES OF THIS FOR EVIDENCE OF THIS ISSUE WHICH I WILL RECEIVE WHEN THE CAR IS FINISHED.
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