NHTSA Complaint #11612419 — 2011 FORD TAURUS

The contact owns a 2011 Ford Taurus. The contact stated while driving at an undisclosed speed, he heard an abnormal sound emanating from the engine compartment, after which the vehicle lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed failures with the camshaft, cam phasers, and connecting rod bearings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 106,000.