NHTSA Complaint #11093332 — 2013 HONDA GL1800A ELECTRICAL SYSTEM

Complaint Details

ODI Number	11093332
Vehicle	2013 HONDA GL1800A
Component	ELECTRICAL SYSTEM
Date of Incident	April 1, 2018
Date Filed	May 11, 2018
Mileage	2 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

TL* THE CONTACT OWNS A 2018 HONDA GOLDWING 1800D (NA). WHILE OPERATING THE MOTORCYCLE AND USING THE GPS, THE VOICE GUIDANCE AUDIO WOULD STOP WORKING, FORCING THE RIDER TO LOOK DOWN TO READ THE NAVIGATION SCREEN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE FAILURE WAS DUE TO A SOFTWARE ISSUE; HOWEVER, NO SOLUTION WAS CURRENTLY AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 2.

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