NHTSA Complaint #11093314 — 2017 FORD EXPLORER WHEELS

Complaint Details

ODI Number	11093314
Vehicle	2017 FORD EXPLORER
Component	WHEELS
Date of Incident	October 25, 2017
Date Filed	May 11, 2018
Mileage	14,526 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY VEHICLE HAS ABOUT 19,000 MILES AND THE TIRES ARE ABOUT BALD. TOOK MY LOCAL DEALER AND THEY ARE TELLING ME THAT FORD WILL NOT ADDRESS THE ISSUE. THIS VEHICLE CANNOT GO THROUGH ANOTHER WINTER. MANY COMPLAINTS ON LINE ABOUT THIS SAME ISSUE WITH HANKOOK TIRES ON FORD EXPLORERS. HANKOOK OR FORD NEED TO STEP UP BEFORE MAJOR PROBLEMS OCCCUR. SHOULD NOT HAVE TO BE REPLACING TIRES THAT ARE RATED FOR 50,000 MILES WHEN THEY ARE UNDER 20,000. HAVE MAINTAINED THIS VEHICLE REGULARLY WITH CORRECT TIRE PRESSURE AND TIRE ROTATIONS. I HAVE BEEN ATTEMPTING TO RESOLVE THIS ISSUE WITH MY DEALER FOR SEVERAL MONTHS WHEN I NOTICED UNUSUALLY EXTENSIVE WEAR.

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