NHTSA Complaint #11093231 — 2016 HYUNDAI SONATA PLUG-IN HYBRID ELECTRICAL SYSTEM

Complaint Details

ODI Number	11093231
Vehicle	2016 HYUNDAI SONATA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	May 10, 2018
Date Filed	May 10, 2018
Mileage	25,650 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

THIS IS 4TH TIME THE "CHECK HYBRID SYSTEM" LIGHT CAME ON IN LAST 7,000 MILES OF DRIVING. HYUNDAI CLAIMED TO HAVE FIXED THE PROBLEM THREE TIMES SO FAR BUT IT KEEPS HAPPENING AND SINCE THEY ARE UNABLE TO REPAIR IT UNDER WARRANTY, THEY MUST BUY THE CAR BACK. ONE OUT OF THE FOUR TIMES, THE CAR COMPLETELY DIED ON THE ROAD PUTTING LIVES ON THE LINE. A COMPLAINT WAS FILED EARLIER (REF: HYUNDAI CASE #111109600, NHTSA COMPLAIN #11080680) BUT NO ACTIONS WERE TAKEN BY EITHER HYUNDAI OR NAHTSA. THIS CAR IS UNSAFE TO BE ON THE ROAD AND CAN NOT BE FIXED AFTER THREE TRIES WITHIN A YEAR.

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