NHTSA Complaint #11514685 — 2016 HYUNDAI SONATA PLUG-IN HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11514685
Vehicle	2016 HYUNDAI SONATA PLUG-IN HYBRID
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2022
Date Filed	March 30, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

While driving the car getting error message on dashboard "Check Hybrid System Turn Off Engine", The Gas engine turn off and switch to continue on electric till able to pull on the side of the road. Turn Off engine, wait a min. Start car again and working fine. This issue appears randomly many times in the last two years while driving. Car was at dealer shop multiple times with no repair, was told we don't see active error message or they can't re-create the error. however scan show P261F error. Open Ticket with Hyundai #21018148 while car at the dealers for weeks at the time. each time told check engine got back on but not the message they are looking for.

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