NHTSA Complaint #11093196 — 2007 BMW 328I

TL* THE CONTACT OWNS A 2007 BMW 328I. WHILE THE CONTACT WAS ATTEMPTING TO START THE VEHICLE, IT LOST ALL ELECTRICAL POWER. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER (HENDRICK BMW NORTH LAKE, 10720 NORTH LAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269). THE DEALER DIAGNOSED THAT THE DISTRIBUTION BOX HAD OVERHEATED AND MELTED, WHICH WOULD BE AN OUT OF POCKET EXPENSE FOR THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EVEN THOUGH THE VEHICLE WAS A 2007, IT WAS MANUFACTURED IN DECEMBER OF 2006. AS A RESULT, THE VEHICLE WAS NOT EILIGIBLE TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V044000 (ELECTRICAL SYSTEM). THE MANUFACTURER CONTINUED TO STATE THAT EVEN THOUGH IT WAS TWO MONTHS OUTSIDE OF THE RECALL ELIGIBILITY DATE, THEY STILL WOULD NOT HONOR IT IF IT HAD JUST BEEN ONE DAY OUTSIDE OF THE TIMEFRAME. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 156,000. *TT UPDATED 11/7/18*JB