NHTSA Complaint #11093177 — 2007 BMW K1200 GT

I HAVE A 2007 K1200GT MOTORCYCLE, AN EARLY PRODUCTION MODEL, THAT HAS DEVELOPED A PROBLEM WITH THE ENGINE SPEED CONTROL - THE ENGINE EXPECTEDLY REVS UP AND DOWN (HUNTS). I DID AN INTERNET SEARCH AND FOUND BMW NORTH AMERICA SERVICE BULLETIN 13 003 07 (058), WHICH DESCRIBES THE EXACT PROBLEM WITH THE BIKE. THE SERVICE BULLETIN WAS INTENDED FOR THESE EARLY PRODUCTION BIKES. HOWEVER, THE ISSUE ONLY SURFACED RELATIVELY RECENT ON MY BIKE, WHICH IS NOW OUT OF WARRANTY EVEN THOUGH THERE WAS ONLY 12,000 MILES ON THE BIKE AT THE TIME. I TOOK THE BIKE INTO THE SAN FRANCISCO BMW DEALER AND THEY REFUSED TO COVER THE RECOMMENDED REPAIRS. THEN CONTACTED BMW NORTH AMERICA AND THEY HAVE ALSO REFUSED TO FIX THE ISSUE. THE ISSUE IS PARTICULARLY HAZARDOUS, AS THE BIKE WILL CUT OUT UNEXPECTEDLY AND/OR ACCELERATE DESPITE CLOSING THE THROTTLE, AS IS NECESSARY WHEN APPROACHING A CORNER. AS A SENIOR PRODUCT SAFETY ENGINEER WITH OVER 20 YEARS EXPERIENCE, I FIND THIS A SIGNIFICANT SAFETY ISSUE, AND AM SHOCKED THAT BMW NA HAVE NOT VOLUNTARILY ADDRESSED THIS ON ALL EARLY PRODUCTION UNITS.