NHTSA Complaint #11092867 — 2008 FORD MUSTANG AIR BAGS

Complaint Details

ODI Number	11092867
Vehicle	2008 FORD MUSTANG
Component	AIR BAGS
Date of Incident	July 16, 2016
Date Filed	May 10, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TAKATA RECALL, I HAVE BEEN WAITING FOR REPAIRS SINCE 2016. THE LOCAL DEALER SUPPOSEDLY DID AN INTERIM REPAIR ON THE DRIVER SIDE AIRBAG. EVER SINCE THEN THE MIDDLE OF THE STEERING WHEEL IS LOSE AND RATTLES UPON ACCELERATION. THE CAR CONSTANTLY DIES AND NEEDS TO BE JUMP STARTED EVEN AFTER REPLACING 4 NEW BATTERIES. THE LOCAL FORD DEALER SAYS THERE IS NOTHING WRONG WITH CAR. I DON'T EVEN THINK THEY DID ANYTHING TO THE DRIVER AIRBAG. I'VE HAVE SENT OVER 15 COMPLAINTS TO NUMEROUS AGENCIES INCLUDING FORD WITH NO RESPONSE BESIDES A LETTER FROM FORD RECEIVED ON APRIL 13 SAYING THE PARTS WERE AVAILABLE FOR THE PASSENGER SIDE AIRBAG WHICH IS A LIE! HENRY AT THE DEALER SAID THEY DO NOT HAVE THE PARTS AND ARE STILL WAITING FOR THEM. THEY THINK THEY SHOULD BE THERE IN ABOUT 2-3 WEEKS AND IT COULD BE UP TO A MONTH OR MONTHS BEFORE THEY RECEIVE THEM.

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