NHTSA Complaint #11092778 — 2017 CHRYSLER PACIFICA PLUG-IN HYBRID

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11092778
Vehicle	2017 CHRYSLER PACIFICA PLUG-IN HYBRID
Component	POWER TRAIN
Date of Incident	April 17, 2018
Date Filed	May 9, 2018
Mileage	278 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2018 (NA) CHRYSLER PACIFICA HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. ONCE IT WAS RESTARTED, THE TEMPERATURE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER (RY DELL CHRYSLER DODGE JEEP RAM, 700 SAN FERNANDO ROAD, SAN FERNANDO, CA 91340) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORT IN THE TEMPERATURE SENSOR AND A NEW TRANSMISSION WAS NEEDED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD NOT HONOR THE WARRANTY ON THE VEHICLE. THE FAILURE MILEAGE WAS 278.

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