NHTSA Complaint #11092590 — 2013 RAM 2500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11092590
Vehicle 2013 RAM 2500
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State UT

Consumer Description

DUE TO A POOR SILL DESIGN, DEBRIS SUCH AS SMALL ROCKS AND SAND WILL COLLECT AT THE BOTTOM OF THE DRIVER AND PASSENGER SIDE WINDOWS. WHEN THE WINDOWS ARE ROLLED DOWN, THE DEBRIS WILL SCRATCH AND ETCH PERMANENT VERTICAL LINES IN THE GLASS AS THEY MOVE DOWNWARD. OVER TIME THE GLASS APPEARS DIRTY, HAZY, AND PROVIDES REDUCED VISIBILITY ESPECIALLY IN HIGH SUN SITUATIONS OR AT NIGHT WHEN UNDER DIRECT LIGHT FROM ANOTHER VEHICLE'S HEADLIGHTS.

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