NHTSA Complaint #11076025 — 2013 RAM 2500

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11076025
Vehicle	2013 RAM 2500
Component	VISIBILITY/WIPER
Date of Incident	September 6, 2017
Date Filed	March 3, 2018
Mileage	95,969 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

ON 9-6-17 I REMOTE STARTED THE TRUCK. AFTER A MINUTE OR TWO THERE WAS A LOUD NOISE AND THE ENGINE STOPPED.WHEN I LIFTED THE HOOD THE SERPENTINE BELT WAS IN PIECES. I REPLACED THE BELT AND WHEN I STARTED THE TRUCK THAT BELT SHREDDED AS WELL. I NOTICED METAL SHAVINGS BEHIND THE PULLEY ON THE WATER PUMP. I HAD THE TRUCK TOWED TO THE DEALER. THE DEALER SAID OUR WATER PUMP SEIZED. IT WAS REPLACED UNDER MY EXTENDED WARRANTY ON 9-7-17.

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