NHTSA Complaint #11092572 — 2013 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11092572
Vehicle 2013 DODGE DURANGO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 83,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I'VE BEEN HAVING ISSUES WITH MY VEHICLE STALLING AT RANDOM TIMES WHERE I'M STUCK STRANDED FOR ABOUT 2 TO 5 MINUTES BEFORE THE VEHICLE WILL START AGAIN WITHIN THE LAST YEAR. I'VE HAD MULTIPLE CASES OPEN WITH CHRYSLER AND THE LOCAL DEALERSHIP IN HAMPON VIRGINIA. MY CURRENT CASE NUMBER WITH CHRYSLER IS 34055781. I'M NOW GETTING THE RUN AROUND AND CHRYSLER SEEMS UNWILLING TO HELP ME. THIS VEHICLE IS UNSAFE AND UNRELIABLE AND I FEAR MY FAMILY OR MYSELF WILL END UP IN AN ACCIDENT DUE TO THE LACK OF STEERING WHEN IT SHUTS OFF WITHOUT WARNING. I'VE LOOK ON THE INTERNET AND IT'S LITTERED WITH THIS VERY ISSUE THAT CHRYSLER WILL NOT ACKNOWLEDGE AS A ISSUE. I DON'T KNOW WHERE ELSE TO TURN AND I HOPE THAT SOMEONE CAN PROVIDE ME SOME GUIDANCE AND LET ME KNOW WHAT OPTIONS IF ANY I HAVE TO EITHER GET OUT OF THIS VEHICLE THROUGH CHRYSLER OR MAKE THEM FIX THE ISSUE PERMANENTLY. IT STALLS AT RANDOM, SITTING AT A RED LIGHT, DRIVING DOWN THE HIGHWAY AT ANY GIVEN SPEED. CHRYSLER CLAIMS THAT THEY'VE REPLACED ALTERNATORS, FUEL PUMP RELAY AND TIPM, BUT IT'S STILL DOING IT AND IT STARTED OUT OF NOWHERE. I'VE REPORTED THIS ISSUE ABOUT 6 TIMES TO POMOCO CHRYSLER DODGE JEEP RAM OF HAMPTON AND 4 TIMES NOW TO CHRYSLER.

Related Complaints for the 2013 DODGE DURANGO

Other ELECTRICAL SYSTEM Complaints

#11706814 While driving the vehicle occasionally stalls without a check engine light or codes showing up
#11703095 My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...
#11700348 The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...
#11695810 The contact owns a 2013 Dodge Durango. The contact was informed that the vehicle was serviced under NHTSA Campaign Nu...
#11673665 The vehicle has no power at all even though the battery is strong.

Recent Complaints for the 2013 DODGE DURANGO

#11706814 FUEL/PROPULSION SYSTEM While driving the vehicle occasionally stalls without a check engine light or codes showing up
#11703095 FUEL/PROPULSION SYSTEM My vehicle just clicks when I try to start it. The engine will not turn-over; it just clicks. Risk is that there was...
#11700348 EXTERIOR LIGHTING The passenger side headlight lamp is not working due to something in the harness. I have owned 2 dodge durango suv's ...
#11689773 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Odometer Fraud. The contact purchased a 2013 Dodge Durango. The contact discovered a mileage discrepancy after the pu...
#11688807 AIR BAGS What component or system failed or malfunctioned, and is it available for inspection upon request? The headrest rando...
Check any vehicle history by VIN - Free vehicle history report