NHTSA Complaint #11092447 — 2016 TOYOTA TUNDRA

LOW NOTE ELECTRIC HORN INTERMITTEN FAILURE: THE LOW NOTE ELECTRIC HORN BECOMES INOPERATIVE BELOW 25 DEGREES FAHRENHEIT WHILE PRESSING THE STEERING WHEEL HORN PAD/SWITCH. THE HIGH NOTE HORNS OPERATES DURING THIS. I HAVE HAD SEVERAL CLOSE CALL ENCOUNTERS DRIVING ON THE ROAD WHERE I NEEDED THE HORN DURING THESE PERIODS OF LOW TEMPERATURE AND THE HORN DIDN'T PROVIDE ADEQUATE AUDIBLE WARNING. I HAVE BROUGHT THIS UP TO MY LOCAL DEALERSHIP AND THEY WERE "UNABLE TO DUPLICATE CUSTOMER CONCERN". THIS IS A $50 PART THAT SHOULD OF BEEN REPLACED UNDER GOOD WILL IF PROBLEM COULD NOT HAVE BEEN DUPLICATED EVEN WHEN I PROVIDED VIDEO EVIDENCE OF THE HORN INOPERATIVE. I DO NOT FEEL SAFE DRIVING A VEHICLE THAT IS UNDER WARRANTY AND STILL MAKING PAYMENTS ON WITH AN INOPERATIVE HORN. I CAN PROVIDE THE NECESSARY DEALERSHIP INVOICE TO NHTSA UPON REQUEST.