NHTSA Complaint #11092325 — 2017 AUDI Q5
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11092325 |
| Vehicle | 2017 AUDI Q5 |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
WHEN COMING TO A STOP OR ACCELERATING AWAY FROM A STOP THE REAR SUSPENSION MAKING A CLICKING/CLUNKING SOUND FROM BOTH THE RIGHT AND LEFT SIDES OF THE VEHICLE. THE MANUFACTURER HAS LOOKED INTO THE ISSUE 3 TIMES, THE FIRST TWO AGREEING THERE WAS A PROBLEM BUT I THE THIRD VISIT THEY ARE NOW SAYING THE ISSUE IS NORMAL. THE NOISE COMES FROM THE FORWARD REAR SUB-FRAME BUSHING WHICH WERE REPLACED ON 11/13/2017 BUT HAS SINCE RETURNED. THE CONCERN IS THE VEHICLE IS UNSAFE TO DRIVE.
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