NHTSA Complaint #11092216 — 2012 NISSAN MURANO

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11092216
Vehicle	2012 NISSAN MURANO
Component	SUSPENSION
Date of Incident	April 6, 2018
Date Filed	May 7, 2018
Mileage	13,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

LOWER CONTROL ARMS BALL JOINTS ARE PULLING OUT OF RUBBER THE RUBBER IS SPLITTING THE CAR NOW HAS 14,000 ACTUAL MILES ON IT TOOK TO NISSAN IN DALLAS TX WAS ASSIGN CASE # 30712503 ON4-6-2018 FROM NISSAN CUSTOMER CARE 1-615-725-7105 DEALER LOOKED CAR OVER SENT RESULTS TO CUSTOMER CARE ANSWER CAME BACK ON 4-27-2018 NO CAMPAIGNS OR RECALLS ON THIS PROBLEM AND IF REPORTED WHILE UNDER WARRANTY THEY WOULD HAVE FIXED IT I WILL GET IT FIXED AT MY EXPENSE BUT DO NOT WANT TO SEE ANYONE HAVE AN ACCIDENT I DON'T THINK THE RUBBER SHOULD ERODE THAT FAST MY OLDER DODGE IS A 2004 AND STEERING PARTS ARE NOT SHOWING WEAR WITH130,000MILES THE AUTO PARTS STORE SAY SELL A LOT OF LOWER CONTROL ARMS FOR THE MURANO THEY MAY HAVE A SAFETY PROBLEM THAT IS NOT BEING ADDRESSED HAVE PHOTOS DON'T KNOW HOW TO DOWNLOAD THEM

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