NHTSA Complaint #11092182 — 2014 RAM 2500 POWER TRAIN

Complaint Details

ODI Number	11092182
Vehicle	2014 RAM 2500
Component	POWER TRAIN
Date of Incident	May 4, 2018
Date Filed	May 7, 2018
Mileage	76,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WHEN 4X4 SERVICE IS REQUIRED THE TRUCKS DRIVE SYSTEM WILL RATTLE VERY LOUD FORCING THE TRUCK TO COME TO A COMPLETE STOP. THE TRUCK MUST BE SHUT OFF AND RESTARTED THIS WILL HAPPEN EVERY 1000 MILES UNTIL SERVICE IS PERFORMED. THIS HAPPENED ABOUT 4000 MILES BEFORE MY 60,000 MILE SERVICE ON THE INTERSTATE PULLING A FIFTH WHEEL AND THEN AGAIN 3000 MILES BEFORE REQUIRED SERVICE. THIS HAPPENED AGAIN AT 76,000 MILES ON THE INTERSTATE SINGLE LANE NO SHOULDER IN THE MOUNTAINS OF UTAH. THIS IS VERY DANGEROUS. I GET A REMINDER MESSAGE FOR REQUIRED SERVICE, BUT THE 4X4 SERVICE REMINDER IS UNACCEPTABLE.

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