NHTSA Complaint #11091969 — 2016 FORD FUSION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11091969
Vehicle	2016 FORD FUSION
Component	ELECTRICAL SYSTEM
Date of Incident	May 4, 2018
Date Filed	May 4, 2018
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

THE 12-VOLT BATTERY ON THE ENERGI MODEL WILL NOT HOLD A CHARGE. REPEATED JUMP STARTS ARE REQUIRED. DESPITE BEING UNDER WARRANTY, 2 FORD DEALERS CLAIMED THEY DON'T KNOW THE SOURCE OF THE PROBLEM AND REFUSED TO REPLACE THE BATTERY. NO WONDER FORD DROPPED THIS MODEL. IT IS A DISASTER THAT FORD REFUSES TO ACKNOWLEDGE.

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