NHTSA Complaint #11091892 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11091892
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	May 3, 2018
Date Filed	May 4, 2018
Mileage	2,917 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING IN THE LEFT LANE ON A CONGESTED HIGHWAY AT APPROXIMATELY 10 MPH WITH MY FOOT GENTLY ON THE ACCELERATOR. TRAFFIC STARTED TO MOVE A LITTLE FASTER, I PRESSED DOWN ON THE ACCELERATOR, TO INCREASE THE SPEED OF THE CAR. INSTEAD OF ACCELERATING THE CAR WAS SLOWING DOWN. I REALIZED THE ENGINE CUT OUT. I STEERED THE CAR TOWARD THE LEFT SHOULDER AND THE CAR GLIDED TO A STOP BARELY ON THE SHOULDER. WITH THE CAR STOPPED, I CHECKED FOR AN INDICATOR LIGHT TO HELP DETERMINE THE PROBLEM. NO INDICATOR LIGHTS WERE ON. THERE WAS A MESSAGE DISPLAYED THAT DIRECTED ME TO PUT THE CAR IN PARK ( I LEFT EVERYTHING THE WAY IT WAS WHEN THE ENGINE STOPPED), PRESS THE BRAKE AND PUSH THE START BUTTON. I CAR RESTARTED NORMALLY. THE REASON THE ENGINE STOPPED RUNNING IS UNKNOWN. THE VEHICLE WAS PURCHASED NEW. MODEL YEAR 2018. IT IS A GAS DRIVEN MINIVAN, NOT THE HYBRID MODEL. TOTAL MILEAGE 2932. THE VEHICLE HAS NOT BEEN SERVICED. *TT *TR

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