NHTSA Complaint #11091714 — 2012 FORD FOCUS

THE AUTOMATIC DUAL CLUTCH TRANSMISSION IN THIS VEHICLE HAS HAD NUMEROUS TSB'S ISSUED BECAUSE OF DEFECTS BUT NO ACTUAL RECALL. THEY EXTENDED THE WARRANTY COVERAGE ON THE TRANSMISSION BUT ONLY FOR "SPECIFICALLY TERMED" ISSUES. MY CLUTCH AND SEALS HAVE BEEN REPLACED TWICE, THE TCM HAS BEEN REPROGRAMMED 3 TIMES AND NOW THEY NOW TELL ME I NEED TO REPLACE THE "J AND K" FORKS, SNAP RING AND T/O BEARING IN THE TRANSMISSION. BUT, THEY TELL ME NONE OF THIS IS COVERED. THEY OPENED UP AND SERVICED A "SEALED" TRANSMISSION AT LEAST TWICE ALREADY AND THE CAR IS DOING THE SAME THING THAT WAS THE ORIGINAL PROBLEM, SHUDDERING, JERKING AND NO POWER BUT NOW I HAVE TO PAY. JUST GETTING IT TO THE DEALERSHIP I WAS ALMOST IN 2 ACCIDENTS BECAUSE OF THIS CARS ERRATIC ACCELERATION DRIVING BEHAVIOR.