NHTSA Complaint #11091585 — 2017 CHEVROLET TRAVERSE

CHECK AIR BAG LIGHT CAME ON BRIEFLY. DEALER SAID THEY COULDN'T FIND A CODE IN THE SYSTEM SHOWING THAT IT HAD COME ONE. THEN AS I'M DRIVING WITH MY KIDS IN THE CAR, THE TRACTION LIGHT COMES ON RANDOMLY, IT STARTS WANTING TO TURN OFF ON ITSELF. MIND YOU I'M ON A VERY BUSY STREET WITH MORONS GOING OVER 60 MPH BEHIND ME. IT COULD HAVE BEEN A MAJOR ACCIDENT! I WENT TO ADVANCE AUTO CAUSE I THOUGHT MAYBE IT WAS MY BATTERY, EVEN THOUGH ITS A BRAND NEW CAR. NO. IT WASN'T THEY TESTED IT AND EVERYTHING. SO I CALLED THE DEALER AND THEY TOOK IT IN FOR A DAY TO THEN TELL ME THAT IT IS SHOWING BATTERY CODES. I HAD JUST CHECKED THE BATTERY THE DAY BEFORE! SO I KNEW IT WASN'T THAT, BUT THEY WOULDN'T DO ANYTHING ABOUT IT. SO TO PLAY IT SAFE, I BOUGHT A NEW BATTERY. I HAD THE PLACE I BOUGHT THE NEW ONE FROM TEST MY OLD BATTERY AND BIG SHOCKER THE TEST CAME BACK AS A GOOD BATTERY. SO I SPENT THE MONEY FOR A UNNECESSARY BATTERY. A MONTH GOES BY AND NOTHING HAPPENS. THEN ABOUT 2-3 WEEKS AGO MY SCREEN STARTS COMPLAINING ABOUT "DISK ERROR" THE DVD SYSTEM ISN'T EVEN ON, AND I'M NOT PLAYING MUSIC ON IT EITHER SO IT SHOULDN'T BE SHOWING ME "DISK ERROR" EVEN IF THERE WAS A DISK IN IT. THE [XXX] THING WAS OFF! AND YESTERDAY MY HUSBAND GOES TO DRIVE THE CAR AND IT STARTS ACTING CRAZY AGAIN WANTING TO TURN OFF ON ITSELF. SO I'M DONE. IT'S A HAZARD TO MY FAMILY TO OWN THIS CAR. ALSO, I HEARD FROM AN ACQUAINTANCE THAT OWNS THE SAME CAR BUT AN OLDER MODEL THAT THIS WAS HAPPENING TO HER VEHICLE TOO, AND THAT IT WAS COVERED UNDER A RECALL BUT BECAUSE OURS IS NEWER IT ISN'T COVERED. SO WE GOT SCREWED WITH THIS VEHICLE. THANKS GM. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).