NHTSA Complaint #11091566 — 2012 KIA SOUL

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11091566
Vehicle	2012 KIA SOUL
Component	STEERING
Date of Incident	April 27, 2018
Date Filed	May 3, 2018
Mileage	58,121 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

AT 58,000 MILES THE SOUL STARTED TO MAKE A CREAKING SOUND WHEN TURNING WHEEL SHARPLY TO RIGHT OR LEFT. I TOOK IT IN TO KIA SERVICE AT KIA WEST IN ORLANDO. THEY DIAGNOSED THAT RACK AND PINION WAS DEFECTIVE AND HAD TO BE REPLACED = $997.09 (INCLUDING THE ALIGNMENT IT NEEDED AFTERWARDS) -- I KNOW THE 2013 KIA SOULS WERE RECALLED FOR SAFETY FOR THIS VERY SAME PROBLEM AND EVEN THOUGH THERE ARE NUMEROUS COMPLAINTS - KIA HAS NOT RECALLED THE 2012 KIA SOUL FOR RACK AND PINION DEFECTS.

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