NHTSA Complaint #11091552 — 2014 RAM 2500

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT STATED THAT THE GEAR SHIFTER WAS ABLE TO MOVE WITHOUT THE KEY BEING INSERTED IN THE IGNITION OR THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CARL BURGER CHRYSLER JEEP DODGE RAM (8355 HERCULES ST, LA MESA, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND DID NOT KNOW WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 47,968. PARTS DISTRIBUTION DISCONNECT.