NHTSA Complaint #11091466 — 2012 HONDA ODYSSEY

IN A STORE PARKING LOT, THE MINIVAN WAS SHUT OFF AND PARKED, MY HUSBAND TOOK THE KEYS AND LOCKED ME IN THE MINIVAN, NOT KNOWING I WOULD HAVE NO WAY OUT OF THE MINIVAN. I WAITED IN THE MINIVAN PERHAPS 10 MINUTES. THEN, I TRIED TO LEAVE THROUGH THE PASSENGER DOOR. THE DOOR WOULD NOT UNLOCK, BOTH MANUALLY MOVING THE UNLOCK SWITCH NOR HITTING THE UNLOCK BUTTON. INSTEAD THE CAR ALARM WENT OFF. I THEN TRIED TO LOWER THE POWER WINDOW ON THE PASSENGER DOOR, BUT IT DID NOT WORK. I THEN TRIED TO EXIT THE DRIVER DOOR. IT WAS LOCKED. THE MANUAL SWITCH AND AUTOMATIC DOOR UNLOCK BUTTON WOULD NOT WORK. I TRIED TO OPEN THE DRIVER WINDOW THROUGH THE POWER CONTROL BUTTON AND IT DID NOT OPEN. I TRIED TO OPEN THE POWER SUNROOF. IT DID NOT OPEN. I HIT THE OPEN TRUNK BUTTON, IT DID NOT OPEN. I TRIED THE SIDE SLIDING DOORS AND THEY DID NOT UNLOCK. I MADE SURE THE CHILD SAFETY LOCK WAS OFF AND RETRIED ALL OF THE AFOREMENTIONED ITEMS AND NOTHING UNLOCKED. I WAS TRAPPED IN MY MINIVAN ON A WARM DAY. I WAS SWEATING. I CHECKED THE OWNERS MANUAL AND TRIED EVERYTHING IN IT, BUT NONE OF IT WORKED. THE MINIVAN CAR ALARM REMAINED ON FOR A FEW MINUTES AND NO ONE WOULD HELP WALKING BY, PROBABLY BECAUSE OF THE CAR ALARM. AFTER ANOTHER FEW MINUTES, SOMEONE CAME TO THE MINIVAN AND I ASKED THEM FOR HELP AS BEST I COULD. THEY GAVE A DESCRIPTION OF MY MINIVAN/PLATE TO THE NEARBY STORE AND THEY FOUND MY HUSBAND OVER THE STORE INTERCOM. HE CAME OUT AND UNLOCKED ME WITH THE KEYS. I WAS TRAPPED IN THE MINIVAN FOR AROUND 20 MINUTES ALTOGETHER. IF NO ONE WOULD HAVE LUCKILY WALKED BY, I WOULD HAVE BEEN TRAPPED LONGER. I AM SCARED MY KIDS COULD GET TRAPPED IN THE MINIVAN OR I COULD GET TRAPPED AGAIN.