NHTSA Complaint #11090989 — 2012 DODGE RAM 1500

TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE THE VEHICLE WAS IDLING IN PARK, THE CONTACT OPENED THE DRIVER'S DOOR. AS HE ATTEMPTED TO STEP OUT, HIS LEFT FOOT SLIPPED AND CAUSED HIM TO ACCIDENTALLY SHIFT THE GEAR INTO DRIVE WHILE THE RIGHT FOOT WAS OFF THE BRAKE PEDAL. THE VEHICLE MOVED AND CRASHED INTO A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED, BUT STILL DRIVEABLE. THE VEHICLE WAS TAKEN TO SNELL MOTORS (1900 MADISON AVE, MANKATO, MN 56001, 507-345-4626) AND THE HOOD WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ONLY WHEN THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER STATED THAT NOTHING COULD BE DONE AND THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. HOWEVER, WHEN THE CONTACT CALLED THE MANUFACTURER AGAIN, HE WAS INFORMED TO SEND THE RECEIPTS FOR AN EVALUATION. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V160000 (FUEL SYSTEM, GASOLINE).