NHTSA Complaint #11090815 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11090815
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	April 27, 2018
Date Filed	April 28, 2018
Mileage	10,100 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

WHILE DRIVING 70MPH ON HIGHWAY VEHICLE STARTED TO HAVE KNOCK IN ENGINE I PULLED OFF AT NEXT EXIT AND AS I WAS EXITING VEHICLE LOST POWER AND STOPPED. KNOW WARNING OR INSTRUMENT LIGHTS LIT UP BEFORE OR AFTER ENGINE FAILURE. VEHICLE ONLY HAS 10,100 MILES, LAST OIL CHANGE WAS AT 7,100 WITH RECOMMENDATION FOR OIL CHANGE AT 10,194 MILES. CALLED KIA CUSTOMER SERVICE AND THEY WERE RUDE AND NOT HELPFUL AT ALL.

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