NHTSA Complaint #11090776 — 2015 FORD MUSTANG

WHILE DRIVING MY 2015 MUSTANG GT, THE DRIVER SIDE REAR STRUT EXPERIENCED A CATASTROPHIC FAILURE WHICH RESULTED IN THE STRUT BLOWING THROUGH THE MOUNT TO THE BODY AND NEARLY PENETRATING THE BODY OF MY VEHICLE. THIS CAUSED A SUDDEN LOSS OF CONTROL WITH THE VEHICLE AND REMAINS A HIGH CONCERN IF IT IS TO HAPPEN AGAIN. THE DEALERSHIP WAS UNABLE TO ADVISE WHY THIS HAPPENED BUT ALL SERVICE PERSONNEL NOTED THAT THIS WAS A SAFETY CONCERN AND SHOULD NEVER HAPPEN ON ANY VEHICLE, LET ALONE ONE THAT IS TWO YEARS OLD. AS YOU CAN SEE FROM THE ATTACHED IMAGES, THE STRUT ITSELF PENETRATED THE FUEL FILLER LINE AND UNDER FULL SUSPENSION COMPRESSION THE STRUT ITSELF WAS NEARLY PENETRATING THE BODY OF THE VEHICLE AS NOTED ABOVE.