NHTSA Complaint #11090223 — 2015 GMC YUKON

I WAS DRIVING ON HEAVILY-CONGESTED I-66 EASTBOUND IN THE DC METRO AREA (NORTHERN VIRGINIA) AT 70MPH. MY VEHICLE ALERTS ME WITH CHIME, SO I LOOK DOWN AT THE COMMUNICATION CENTER. I SEE AN ALERT THAT SAYS: SERVICE POWER STEERING ASSIST. I DECREASE MY SPEED AND SAFELY PULL OVER TO THE RIGHT SHOULDER. I TURN OFF MY VEHICLE TO SEE IF THE ISSUE WOULD RESET. I TURNED IT BACK ON, AND IT DID NOT. I CALL MY HUSBAND TO ALERT HIM OF THE ISSUE. I SAFELY REENTERED THE HIGHWAY, AND IT TOOK ALL MY MIGHT TO GET MY VEHICLE BACK ON THE ROAD. I ARRIVED AT WORK AND COULD BARELY STEER TO PARK MY VEHICLE. I CALLED MY DEALER TO LET THEM KNOW WHAT HAPPENED. HE LOOKED UP MY TRUCK BY VIN AND SAID THERE WAS NO RECALL ON IT; HOWEVER, THERE IS A RECALL FOR THE SAME ISSUE ON OTHER VEHICLES IDENTICAL TO MINE. APPARENTLY, THERE IS AN ISSUE WITH THIS PART ON MORE THAN THE VINS THAT ARE CURRENTLY LISTED, AND I WOULD LIKE TO GET THIS ISSUE RESOLVED ASAP. I AM HOPING THAT THE SAME THING WITH MY A/C CONDENSER DOES NOT HAPPEN: I PAID $1,000 AND HAD TO WAIT 3 MONTHS TO GET IT FIXED BECAUSE THE PART WAS ON BACKORDER, AND MONTHS LATER, I RECEIVED A LETTER IN THE MAIL SAYING THAT THERE IS AN ISSUE WITH THE PART AND GM WOULD FIX IT -- WELL AFTER THE FACT -- AND THAT SAME ISSUE AFFECTED SO MANY PEOPLE. I WILL ADMIT, THIS IS THE VERY LAST GM VEHICLE I WILL PURCHASE IF I HAVE TO COME OUT OF POCKET FOR THIS POWER STEERING ASSIST ISSUE. SOMETIMES I WONDER IF CERTAIN PERSONAL DEMOGRAPHICS ARE TIED TO THESE VINS AFTER A SALE. RECALL NUMBER 14V719000 RECALL DATE 11/10/2014 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM