NHTSA Complaint #11090023 — 2013 FORD TAURUS AIR BAGS

Complaint Details

ODI Number	11090023
Vehicle	2013 FORD TAURUS
Component	AIR BAGS
Date of Incident	January 1, 2018
Date Filed	April 25, 2018
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

THE STEERING WHEEL STARTED GETTING LOOSE STARTING ABOUT 3 MONTHS AGO. THEN THE AIR BAG LIGHT STARTED COMING ON AND NOT GOING OFF. I SAW THE RECALL ON OTHER FORD MODELS FOR THE STEERING WHEEL AND THOUGHT THIS MIGHT BE THE SAME SCENARIO. I TRIED TO CONTACT FORD TWICE AND BOTH TIMES WAS INTERRUPTED BY THE AUTOMATED REQUEST TO TAKE A SURVEY. I DON'T KNOW IF THE STEERING WHEEL HAS EVER BEEN REMOVED, BUT I DO KNOW THAT THE DRIVERS AIRBAG WAS REPLACED AT SOME TIME.

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